Cancle & Refund Policy
A cancellation fee may be levied on a customer on account of cancellation of orders by customer on the Platform (“Cancellation Fee”). Such Cancellation Fee shall be charged based on the time during which the customer opts to cancel the order upon placing/confirming the said order on the Platform. It is clarified that there will be free cancellation of orders only for the initial few hours of placing an order, as specifically provided on the product page. After such time frame, Cancellation Fee will be levied on applicable products. Why is Cancellation Fee charged? Cancellation Fee is charged to compensate for the slot, time and effort incurred in processing an order by the seller and to compensate the logistics service providers for incurring a cost when they ship the order. The Cancellation fee charged by PRANEETHA HOLIDAYS shall be either equivalent to or less than the charges borne by Praneetha Holidays on account of cancellation of an order by customers. How will the Cancellation Fee charged? The Cancellation Fee shall be deducted from the amount paid by the customer for the said cancelled order. Praneetha Holidays reserves the right to modify/waive off the Cancellation fee from time to time. The Cancellation fee shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws for making payments to the sellers (as the case may be) on account of any cancellation of orders from Your end.
Refund Policy
We’re so convinced you’ll absolutely love our Booking, that we’re willing to offer a 14 day risk-free money back guarantee. If you are not satisfied with the product for any reason you can get a refund within 14 days of making a Booking. Additional services Please note that any additional services, custom work or technical support are non-refundable as our time cannot be recovered. Contacting us If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below: help@travelin.store This document was last updated on jan 14, 2024